Questions Concerning Legal Format

Mail Us: 

P.O. Box 292172

Lewisville, TX 75029 

Application Clause (Please read before applying.)

Maison Alexander Support Group Inc. is a non-profit organization that specializes in assisting Neonatal Families in need during their time in the NICU and after discharge.  In order to request assistance, an application must be accurately completed.  The purpose of the application is to be and remain compliant with the bylaws, rules, and regulation of the organization that is filed by the State of Texas and Internal Revenue Services (IRS).  All information on the application is kept confidential and private.  We encourage all applicants to do the same with keeping their information confidential and private.

To protect the organization as we can continue to serve communities across the world, certain steps must be completed legally.  All decisions made are based on the applicantโ€™s current situation (in the NICU, in the process of being discharged, and or discharged).

FAQ's

Is there a Nurse, Doctor, or Specialist that needs to be cleared with the hospital reference listed on the application?

Not necessarily; however, the NICU must be able and willing to verify that the applicant is currently in the NICU.  Due to HIPPA, MASG INC. understands detailed information cannot be provided (MASG INC. does not request certain/personal details).  MASG INC.  simply wishes to take note in the interest care of the organization to make sure the application is accurate before providing assistance. ๐Ÿ’œ


How long does the application take to process?

Once the application is received, the applicant will receive an email response in addition to a greeting phone call within one business day to confirm everything listed on the application.  Once the call is complete, the application can take up to 3-5 business days to process - pending reference verification. ๐Ÿ’œ


Once the application is approved, what happens next?

Once the application is processed, a final determination email will be sent to confirm the final decision and reason.  Generally, donations are processed within 3-5 business days. Weather conditions and or no response from applicant can cause a delay.  If the donation is an extremely large amount, the delivery will be advised in the email sent prior to releasing the donation. ๐Ÿ’œ


Can an application be denied?

Yes.  If the information listed on the application is not current, the references are not valid/reachable, and or the hospital is not able to verify, the applicant will be denied. ๐Ÿ’œ


If an application is denied, can the applicant re-apply? If so, when?

Yes, the applicant is able to reapply within one month.  However, strict/major considerations will be taken into great consideration.  Also, if the second application is declined for the same reason (or other), the applicant can no longer seek assistance from MASG INC. ๐Ÿ’œ


Can MASG Inc. donate baby bouncers, graphic t-shirts (โ€œmommy princess, daddyโ€™s prince, I love grandma, etc.โ€), pacifiers, strollers, infant toys, play mates, and or anything along these items?

Unfortunately, no.  MASG Inc. is not at liberty to provide infant accessories that do not cater to a need.  However, due to hardship and certain circumstances, we look into providing the following: diapers, plain premature onesies, gas/food cards, car seats, bassinet, breast pump, breast pump items, formula, and references. Please Note: if the applicant is currently in the NICU, we strive to meet the applicant's need โ€“ gas/food cards. If the applicant is in the process of being discharged, MASG INC. strives to meet the applicant's need in preparation of going home. ๐Ÿ’œ


MASG Inc. greatly understands the neonatal journey and the importance of receiving assistance during hardship.  Once again, the purpose of the application is to be and remain compliant with the bylaws, rules, and regulation of the organization that is filed by the State of Texas and Internal Revenue Services (IRS).  All information on the application is kept confidential and private.  MASG INC. encourages all applicants to do the same with keeping their information confidential and private. ๐Ÿ’œ


Maison Alexander Support Group Inc.


Phone: 972-603-5165


Email: [email protected]


Application

Please complete the application and email it back to info@masgniuc.org

Application