hope, help & faith for NICU families
Supporting families through the NICU journey with compassionate care, practical resources, and faith-centered support — when it matters most.
About MASG INC.
Maison Alexander Support Group Inc. (MASG) is a Christian-based nonprofit organization dedicated to serving NICU families during one of the most challenging seasons of their lives — while their baby is in the neonatal intensive care unit.
Many families face significant emotional, educational, and practical support gaps during and after a NICU stay. MASG exists to fill those gaps by providing compassionate care, essential resources, and unwavering encouragement through every step of the journey.
What sets MASG INC. apart is that our work is founder-led, faith-based, and referral-driven, with a focus on continuing support well beyond discharge from the hospital. Because our founder is a NICU mom herself, MASG INC. understands firsthand the needs families face and is deeply committed to walking beside them with both professional resources and spiritual encouragement.
MASG INC. partners with neonatal units, hospital social workers, and community organizations to ensure families receive timely support with minimal burden on clinical staff. Through education, counseling, networking, financial assistance, and ongoing encouragement, we strive to ensure every NICU family feels supported, seen, and equipped for the journey ahead.
OUR MISSION
MASG's mission is to empower neonatal families by providing comprehensive emotional care and education while utilizing practical resources that will assist in navigating the NICU and beyond.
FINANCIAL SUPPORT
Gas & grocery / food cards.
EDUCATION
Covering topics on preemie care, coping strategies and navigation.
COUNSELING
Trained support from professional counselors to assist with stress, anxiety and uncertainties of the NICU.
NETWORKING
Connecting families with additional aid and community resources that is essential to the NICU.
Our NICU
Family Referral Process
Maison Alexander Support Group INC partners with hospitals and social workers to ensure neonatal families receive timely / compassionate support during their neonatal journey. The referral process below briefly outlines how the neonatal families can be connected to our services in a respectful, confidential, and family-centered manner.
1
Referral submitted from hospital / worker.
2
MASG INC connects directly with the family.
3
The family completes an application.
4
Approval and support begins.
PRIVACY &
HIPPA
MASG INC respects all privacy and confidentiality guidelines. No protected health information (PHI) is shared without proper consent. Referrals are used split to initiate contact and determine eligibility for our services.
MASG INC. Operates in alignment with HIPPA guidelines and works closely with hospital parramatta to ensure families’ information is handled securely and respectfully.
